Shed Riga,
Riga

How do I secure my booking?

To complete your reservation and enter into the agreement, you must pay a deposit amount. Payments can be made by bank transfer or credit card (Visa or Mastercard) through the PaySera payment system.

What happens after I pay the deposit?

Once your deposit payment has been successfully made, your accommodation agreement will be automatically generated and sent to the email address you provided during the reservation process for online signing.

Can I reserve my room if I arrive later than my planned check-in date?

Yes. If you are unable to arrive by the scheduled accommodation start date, you may request an extension of your room reservation in writing. This is subject to:

• Payment of the initial deposit.

• Commitment to pay for the full reservation period.

A room reservation fee equal to the accommodation cost for the reserved period will apply.

When do I need to pay the room reservation fee?

The room reservation fee must be paid within 5 days of the invoice being issued.

What happens if I pay the reservation fee late?

If payment is delayed by more than 3 days, the accommodation provider reserves the right to cancel the room reservation without additional notice starting from the fourth day of delay.

Can I cancel my reservation before paying the deposit?

Yes. If you cancel before the deposit payment is made, no cancellation fee will be charged.

Is the deposit refundable?

No. Once the deposit has been paid, it is non-refundable if:

• You cancel the reservation.

• You fail to arrive within 10 days of your scheduled move-in date (unless otherwise agreed in writing).

In these cases, the agreement is considered terminated by the resident, and the deposit will not be returned.

Will late arrival reduce my monthly rent charge?

No. Late arrival or delayed check-in does not affect your monthly invoice. You will still be charged for the full month, regardless of your actual check-in date.

What happens if the accommodation provider cancels my reservation?

In exceptional circumstances such as force majeure or events beyond the provider’s control, the reservation may need to be cancelled. In such cases:

• If you have already paid the deposit, it will be refunded in full.

• If you have not yet paid the deposit, no payment will be required.

However, the accommodation provider is not responsible for any additional expenses or losses caused by such cancellations.

What payment methods are accepted?

Deposit payments can be made via:

• Bank transfer

• Visa credit card

• Mastercard credit card

Can I cancel my reservation before paying the deposit?

Yes. You can cancel your reservation before the deposit payment is made without any cancellation fee.

Is the deposit refundable if I cancel my booking?

No. If you cancel your reservation after paying the deposit, the deposit is non-refundable.

What happens if I do not arrive after booking?

If you do not arrive at the accommodation within 10 days of your scheduled move-in date, and no alternative arrangement has been agreed in writing, your agreement will be considered terminated by you and the deposit will not be refunded.

Will I still be charged rent if I arrive late?

Yes. Late arrival or delayed check-in does not reduce your monthly rent charges. The full monthly invoice will still apply regardless of your actual check-in date.

Can the accommodation provider cancel my reservation?

In exceptional circumstances such as force majeure or events beyond the provider’s control, the accommodation provider may need to cancel your reservation.

What happens if my reservation is cancelled by the accommodation provider?

If the accommodation provider cancels your reservation due to force majeure or circumstances beyond their control:

• Any deposit already paid will be refunded in full.

• If no deposit has been paid yet, no payment will be required.

However, the provider is not responsible for any additional expenses or losses caused by the cancellation.

What does “force majeure” mean?

Force majeure refers to unforeseen events outside the accommodation provider’s reasonable control that prevent them from providing your room, even after taking all due care.

The above cancellation policy is a synopsis of the property’s cancellation policy. There could be a few changes incorporated from time to time. Hence, we recommend you review the full Accommodation Contract for a comprehensive understanding of their cancellation policies.